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 4 Noggins packing problems?

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DrT999

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Age : 60
Location : Piedmont of North Carolina
Registration date : 2011-08-31

PostSubject: 4 Noggins packing problems?   Sat Jul 21, 2018 9:30 pm

Not sure if this is the best place for this thread, but if there is a better one I'm sure it will be moved there....

In any case, 3 of my last 4 orders from 4 Noggins have had minor packing errors -- in two, the wrong brands of pipe cleaners and in the 3rd, I was sent St Bruno Ready-Rubbed rather than the flake. Is this happening to others, or have I just been unlucky?
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Ozark Wizard

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Age : 54
Location : Mark Twain National Forest, MO
Registration date : 2014-10-11

PostSubject: Re: 4 Noggins packing problems?   Sat Jul 21, 2018 11:03 pm

I had three issues from them in the last three orders.

Transition pains, perhaps?
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Corncobcon

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Age : 68
Location : From the prarie of KS. to Lake of the Ozarks, MO.
Registration date : 2017-10-15

PostSubject: Re: 4 Noggins packing problems?   Mon Jul 23, 2018 8:51 pm

I never had any issues with them. †My last order of Moe's Confetti and Beck's OLB on 7/12 came through just fine. †The only difference was they were packed in a bubble pack rather than a box.
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Timbo

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Age : 42
Location : Australia
Registration date : 2015-01-18

PostSubject: Re: 4 Noggins packing problems?   Mon Jul 23, 2018 9:25 pm

Never had a problem with either packing or picking from 4noggins. I have always recieved what has been ordered and it arrives in great condition. Will update this if that changes in the future.

Best of luck

Tim
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DrT999

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Age : 60
Location : Piedmont of North Carolina
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PostSubject: Re: 4 Noggins packing problems?   Mon Jul 23, 2018 9:41 pm

Timbo wrote:
Never had a problem with either packing or picking from 4noggins. I have always recieved what has been ordered and it arrives in great condition. Will update this if that changes in the future.

Best of luck

Tim

I had as well, for some 6 years; that's why this took me by surprise.
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Timbo

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Age : 42
Location : Australia
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PostSubject: Re: 4 Noggins packing problems?   Tue Jul 24, 2018 11:09 pm

Sorry Doc, I should have said I'd gotten three orders from them in the last few months AOK since Rich retired.

Maybe drop Jeff a quick note to see what's up with the picking elves. Smile

Cheers

Tim
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DrT999

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Age : 60
Location : Piedmont of North Carolina
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PostSubject: Re: 4 Noggins packing problems?   Tue Oct 16, 2018 11:01 am

Ok, make that 4 out of 5 orders messed up. While they will no doubt make good, it's really not worth the hassle. I doubt if I will be making many more orders with them.
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glassjapan

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Registration date : 2009-02-03

PostSubject: Re: 4 Noggins packing problems?   Tue Oct 16, 2018 11:36 am

I've had three orders since the ownership change. All went smoothly.
Before writing them off, I send an email to Jeff. Explain what you've been thru and see what he can do on his end to keep you as a customer.
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DrT999

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Age : 60
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PostSubject: Re: 4 Noggins packing problems?   Tue Oct 16, 2018 11:42 am

glassjapan wrote:
I've had three orders since the ownership change. All went smoothly.
Before writing them off, I send an email to Jeff. Explain what you've been thru and see what he can do on his end to keep you as a customer.

Well, that is what I did last time....
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glassjapan

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PostSubject: Re: 4 Noggins packing problems?   Tue Oct 16, 2018 12:35 pm

Then you've bent over backwards and done more than I would have to stay with a business.
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Blackhorse
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Age : 70
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PostSubject: Re: 4 Noggins packing problems?   Tue Oct 16, 2018 12:38 pm

DrT999 wrote:
Not sure if this is the best place for this thread, but if there is a better one I'm sure it will be moved there....


Hmmm. Well, since the sky isnít actually falling I guess weíre good. †Really, it relates to this subject catagory a little better than anywhere else. Itís fine. I just feel like I need to reply with a few cogent remarks to show Iím sort of paying attention. Thanks for the opportunity.

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Davy Jones

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Registration date : 2016-04-25

PostSubject: Re: 4 Noggins packing problems?   Today at 7:20 am

I haven't ordered from them in a while but have not had such issues. But I will keep that in mind next time I place an order with them.
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DrT999

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PostSubject: Re: 4 Noggins packing problems?   Today at 8:04 am

Davy Jones wrote:
I haven't ordered from them in a while but have not had such issues. But I will keep that in mind next time I place an order with them.

I guess if anyone orders from them, we just can't order anything they can confuse -- like mistaking Long's pipe cleaners for Dill's or St Bruno's ready-rubbed for Flake.... Rolling Eyes
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Blackhorse
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PostSubject: Re: 4 Noggins packing problems?   Today at 10:57 am

On one hand, I tried to contact them with a couple of questions on three occasions but never got a response. On the other, theyíre the only vendor that makes up John Patton blends. So Corncobcon can only go to them for his Moís blend...moreís the pity. Whaterya gonna do?


(The problem with Longís vs Dillís to me is that with Longs you can get as many as 100 in a pack but Dillís is only 32 or so? Not a good swap. Aside from the point of getting what they took your money for...which is kinda basic.)

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Last edited by Blackhorse on Thu Oct 18, 2018 11:12 am; edited 1 time in total
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DrT999

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PostSubject: Re: 4 Noggins packing problems?   Today at 11:07 am

Blackhorse wrote:
On one hand, I tried to contact them with a couple of questions on three occasions but never got a response. On the other, theyíre the only vendor that makes up John Patton blends. So Corncobcon cannONLYNgo to them for his Moís blend...moreís the pity. Whaterya gonna do?


(The problem with Longís vs Dillís to me is that with Longs you can get as many as 100 in a pack but Dillís is only 32 or so? Not a good swap. Aside from the point of getting what they took your money for...which is kinda basic.)

The swap actually went the other way, but while Long's are in theory a better buy, they are also thicker than Dill's, which means they won't work on most of my pipe stems. So they are basically useless.
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Blackhorse
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PostSubject: Re: 4 Noggins packing problems?   Today at 11:14 am

Ouch.

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Davy Jones

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PostSubject: Re: 4 Noggins packing problems?   Today at 1:56 pm

Also, from trying both brands, I believe Dill's are a much better quality product than Long's. They don't leave those cotton pieces all over the stem and the shan of my pipes, and it works for both-bristle or tapered.
I also believe, for this reason, that paying more and getting less with Dill's does actually make sense. Smile
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Blackhorse
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PostSubject: Re: 4 Noggins packing problems?   Today at 2:26 pm

Davy Jones wrote:
Also, from trying both brands, I believe Dill's are a much better quality product than Long's. †They don't leave those cotton pieces all over the stem and the shan of my pipes, and it works for both-bristle or tapered.
I also believe, for this reason, that paying more and getting less with Dill's does actually make sense. Smile

Agree x 2

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